Do I need to give you access to any of my accounts?+
No. All the intelligence we gather comes from publicly available sources — review platforms, business listings, hiring boards, local news, and web monitoring. We don't require access to any of your internal systems, accounts, or data.
How many competitors will you track?+
We typically cover all relevant businesses within your competitive radius — which we define together during onboarding. For most markets this ranges from 5 to 20 businesses. We don't cap it arbitrarily; we cover what actually matters to your market picture.
What industries do you work with?+
We are deliberately industry-agnostic. We work with any independently operated local service business — dental, veterinary, legal, auto, specialty retail, physical therapy, optometry, and more. If you have local competitors and a local customer base, the framework applies.
What does the report actually look like?+
Your brief is delivered as a clean, well-designed document that reads like an executive briefing — not a data export. It's organized by pillar, includes your BCI score, competitor summaries, trend analysis, and a recommended actions section. Most clients read it in under 15 minutes.
Can I start with a one-time brief and upgrade later?+
Absolutely. Many clients begin with a Decision Brief to evaluate the value, then move to Market Monitor for ongoing intelligence. We'll discuss the right approach for your situation during your initial conversation.
Do you share my information or use it for other clients?+
No. Your market intelligence is entirely confidential and is not shared with any other party. See our Privacy Policy for full details. We take discretion seriously.